Terms and Conditions
Last Updated: August 11, 2026
Welcome to morenovalleymuseum.com (the “Website”), the official website of Moreno Valley Museum & Artspace (“Museum & Artspace”).
The Website and Moreno Valley Museum & Artspace are operated by Lighthouse Immersive California Inc. (“Lighthouse,” “we,” “us,” or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of morenovalleymuseum.com, including purchases made through the Website and your participation in or attendance at exhibitions, events, attractions, programs, and other experiences offered by Moreno Valley Museum & Artspace where these Terms are incorporated into the applicable purchase or registration.
By accessing or using the Website, purchasing tickets or other products through the Website, or otherwise agreeing to these Terms, you agree to be bound by them.
WEBSITE USE
You may use this Website only for lawful purposes and in accordance with these Terms.
You agree not to use the Website in any manner that could damage, disable, overburden, interfere with, or impair the Website, its services, or another person's use of the Website.
You may not attempt to gain unauthorized access to the Website, accounts, computer systems, networks, databases, or other services connected to the Website.
We reserve the right to modify, suspend, restrict, or discontinue any portion of the Website at any time.
TICKETS, EVENTS AND EXPERIENCES
Moreno Valley Museum & Artspace may host multiple exhibitions, attractions, events, programs, performances, and other experiences.
Tickets sold through the Website may be subject to additional terms and conditions specific to the applicable exhibition, attraction, event, or experience. Where additional event-specific terms are presented during the purchase process or otherwise incorporated into your ticket, those terms will also apply.
Unless otherwise stated during the purchase process, all ticket sales are final and non-refundable, except where required by applicable law or where an event or experience is cancelled and a refund is expressly offered.
Tickets constitute a personal, revocable license for admission to the applicable event or experience.
Lost, stolen, destroyed, duplicated, or fraudulently obtained tickets may not be honored.
Tickets may not be resold or offered for resale except as permitted by Lighthouse Immersive California Inc. or applicable law.
Tickets obtained from unauthorized third parties may be invalid, lost, stolen, duplicated, or counterfeit. Lighthouse is not responsible for tickets purchased from unauthorized sources.
EVENT CHANGES AND CANCELLATIONS
Exhibitions, attractions, events, programs, operating hours, dates, artists, programming, features, and other elements of the Museum & Artspace are subject to change.
Where an event or experience is cancelled, postponed, rescheduled, or materially changed, any refund, exchange, or other remedy will be handled in accordance with the terms applicable to that event and applicable law.
ADMISSION AND CONDUCT
Admission to Moreno Valley Museum & Artspace and individual exhibitions or experiences may be subject to additional venue or event-specific rules.
Visitors are expected to behave appropriately and in a manner that does not endanger, disrupt, harass, or unreasonably interfere with other visitors, employees, artists, performers, contractors, or the operation of the Museum & Artspace.
Lighthouse and authorized venue personnel reserve the right, subject to applicable law, to refuse admission or require a visitor to leave for violating applicable rules, engaging in unsafe or disruptive behavior, or creating a risk to other visitors, employees, property, artwork, or exhibitions.
CHILDREN AND MINORS
Age restrictions and requirements may vary depending on the exhibition, attraction, event, or experience.
Where an experience requires minors to be accompanied by an adult, the applicable requirements will be disclosed in the event information or ticket terms.
Parents, guardians, and accompanying adults are responsible for minors in their care while visiting Moreno Valley Museum & Artspace.
SECURITY AND PROHIBITED ITEMS
For the safety of visitors, employees, artwork, exhibitions, and the venue, bags and personal belongings may be subject to reasonable inspection as permitted by applicable law.
Certain items may be prohibited from the Museum & Artspace or from particular exhibitions or events.
Prohibited items may include:
- Weapons of any type
- Illegal drugs or substances
- Paints and aerosols
- Indelible markers
- Outside food or beverages where prohibited
- Alcohol not purchased or provided by an authorized venue operator
- Backpacks, duffle bags, or oversized bags where prohibited by venue policy; and
- Any item reasonably determined by venue security or management to present a safety, security, operational, or property risk.
Specific events or exhibitions may have additional restrictions.
PHOTOGRAPHY AND RECORDING
Personal photography and video recording may be permitted in designated areas of Moreno Valley Museum & Artspace.
Photography and recording policies may vary by exhibition, gallery, event, or experience.
Flash photography, tripods, lighting equipment, professional photography equipment, or commercial photography may be prohibited unless prior written authorization has been obtained.
Visitors must comply with all posted photography and recording restrictions.
ACCESSIBILITY
Moreno Valley Museum & Artspace is committed to providing an accessible and welcoming experience for visitors with disabilities.
Accessibility accommodations may vary depending on the exhibition, event, or experience.
Visitors requiring accommodations or information regarding accessibility are encouraged to contact Moreno Valley Museum & Artspace before their visit.
Service animals are permitted in public-facing areas as required by applicable law.
Additional accessibility information may be provided on the Website or on individual event and exhibition pages.
ASSUMPTION OF RISK
Attendance at museums, exhibitions, attractions, events, and public venues may involve ordinary risks associated with crowds, lighting, sound, physical environments, interactive installations, and other conditions.
To the fullest extent permitted by applicable law, visitors voluntarily assume the ordinary and inherent risks associated with their attendance and participation.
Nothing in these Terms is intended to waive or limit any right or liability that cannot legally be waived or limited under applicable law.
WEBSITE CONTENT
All content appearing on morenovalleymuseum.com, including text, graphics, photographs, artwork, logos, videos, audio, designs, software, trademarks, and other materials, is owned by or licensed to Lighthouse Immersive California Inc. or its respective licensors and is protected by applicable intellectual property laws.
Website content may be viewed and used for personal, non-commercial purposes only unless otherwise expressly authorized.
You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from Website content without the prior written permission of the applicable rights holder.
THIRD-PARTY SERVICES AND LINKS
The Website may contain links to, integrations with, or services provided by third parties, including ticketing platforms, payment processors, social media services, and other external websites.
Lighthouse does not control third-party websites or services and is not responsible for their content, availability, security, privacy practices, or terms.
Your use of third-party services may be subject to separate terms and privacy policies established by those providers.
PURCHASES AND PAYMENT
Purchases made through the Website may be processed by Lighthouse or by authorized third-party ticketing, payment, or commerce providers.
You agree to provide accurate and complete information when making a purchase.
Prices, fees, taxes, availability, and other purchase conditions will be disclosed during the applicable transaction.
We reserve the right to cancel or refuse transactions involving suspected fraud, pricing errors, unauthorized activity, or other circumstances where cancellation is permitted by applicable law.
PROMOTIONAL COMMUNICATIONS
Where you separately consent to receive promotional emails or text messages from Lighthouse Immersive California Inc. or Moreno Valley Museum & Artspace, those communications may include information regarding exhibitions, events, ticket opportunities, promotions, and special offers.
Consent to receive promotional marketing communications is not a condition of purchase unless otherwise expressly permitted by applicable law.
You may unsubscribe from promotional emails using the unsubscribe link contained in those communications.
For promotional SMS communications, you may opt out by following the instructions provided in the applicable messages, including replying STOP where supported.
Message and data rates may apply. Message frequency may vary.
Transactional communications necessary to complete or administer a purchase, reservation, account, or requested service may still be sent where permitted by law.
PRIVACY
Information collected through the Website is handled in accordance with our applicable Privacy Policy.
Please review the Privacy Policy available on morenovalleymuseum.com for information about how personal information is collected, used, disclosed, and protected and about privacy rights that may be available to you.
INTELLECTUAL PROPERTY
“Moreno Valley Museum & Artspace,” Lighthouse Immersive names and logos, and other names, logos, graphics, designs, and marks displayed through the Website may constitute trademarks or other protected intellectual property of Lighthouse or third parties.
Nothing contained on the Website grants any license or right to use any trademark, copyrighted work, or other intellectual property without the written authorization of the applicable owner.
DISCLAIMER
We endeavor to keep information on the Website accurate and current. However, exhibition details, schedules, prices, availability, operating hours, programming, and other information may change.
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis without warranties beyond those that cannot legally be excluded.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Lighthouse Immersive California Inc., its affiliates, and their respective officers, directors, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to use of the Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Lighthouse Immersive California Inc. and its affiliates, officers, directors, employees, and agents from claims, damages, liabilities, and reasonable costs arising from your unlawful use of the Website or your material violation of these Terms.
GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.
Any dispute relating to these Terms will be subject to the jurisdiction of the courts having jurisdiction over Moreno Valley, California, except where applicable law provides otherwise.
CHANGES TO THESE TERMS
We may update these Terms from time to time.
When changes are made, the updated version will be posted on morenovalleymuseum.com and the “Last Updated” date at the top of this page will be revised.
Your continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
CONTACT US
Questions regarding these Terms and Conditions may be submitted through the contact information or contact form available on: morenovalleymuseum.com
Moreno Valley Museum & Artspace — Operated by Lighthouse Immersive California Inc.